If you paid for Premium but the feature is still locked, try these steps:
Confirm that you are signed in to the same Apple or Google account used for the purchase.
Open AI Video Settings and use the available Restore Purchase option.
Check that the subscription is active in the App Store or Google Play.
Close and reopen AI Video, then install any available app update.
Try the feature again with a stable internet connection.
If Premium is still unavailable, contact support through the official AI Video support channel. Include the account identifier available in Settings, the purchase platform, the approximate purchase date, and a screenshot of the issue. Do not send your password or full payment details.